Qantas Warns of Legal Risks as Hack Victims Targeted by Scams
Airlines are being warned to tighten security after a hack affecting millions of Qantas customers leaves the aviation giant exposed to possible legal action. The cyber attack targeted a third-party platform used by one of the airline's call centres, exposing the personal details of up to six million customers. Names, phone numbers, dates of birth and email addresses are among the data believed to be leaked. Legal experts have suggested the incident could lead to a class action in a repeat of compensation claims lodged following major breaches at Optus and Medibank in 2022. The hack of sensitive customer details at the health insurer could end up costing it $700 million or more, analysts have said. The primary wrongdoing was clearly with the hackers, but Qantas could still face secondary liability if it was found to have breached its duties, Monash University associate law professor Michael Duffy said. "Based on previous class actions that have been taken f...